The air conditioner is out on the Durango and the part is on back order. The have missed two delivery dates so far and the third is not until December 2010. When I filed a complaint with Dodge the response I received was, “. . . the only thing we can guarantee is the estimated delivery date.” That’s not much of a guarantee when 1 – It is an estimate, and 2 – You have already missed two estimated delivery dates.
If you want an fully functional operational motor vehicle that can be repaired in a timely fashion ,then stay away from this particular American manufacturer. I love my Durango but will not buy another one of their products.
Update! As of Nov 2010 my new guaranteed estimated delivery date is Feb2, 2011.