First Chicago NBD (FCNBD)
1989 to 1998
Administrative Officer & Project Manager
Responsible for managing a myriad of corporate projects and initiatives as a project manager with FCNBD in Retail Banking Technology. A key member of the Retail Banking Administration team involved in numerous projects, deployments, conversions and new technology development.
- Directed the development and deployment of the technology required for the original Telephone Banking Center.
- Directed the deployment of new technology for ten bank mergers and acquisitions throughout the Midwest impacting over 250 banking centers.
- Administrator for multiple technology projects including budgeting, purchasing, deployment, logistics, system performance, maintenance contracts and Day 1 support impacting well over 10,000 workstations.
- Responsible for the technology deployed during banking center relocations and new construction impacting well over 50 locations.
- Development team member for all new retail technology services for more than 15 new teller, platform, telecommunications, automated teller machines, currency dispensing systems and back office systems.
- Responsible for the disaster recovery planning and support for over 400 retail banking centers.
Developed the original branch information database to support all retail initiatives from marketing campaigns to technology deployments and system inventories.